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Grand Palladium Kantenah Resort & Spa, Akumal

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From255US$ /night
Check-in
09Jun2025Select date
Check-out
10Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Crta. Chetumal Km 259,5, Akumal, Mexico, 77710

Grand Palladium Kantenah Resort & Spa offers a comprehensive all-inclusive experience with multiple pools, restaurants, and shared facilities. This family-friendly, 5-star Akumal hotel features direct beach access and a variety of outdoor activities.

Rooms & Amenities

Rooms at Grand Palladium Kantenah Resort & Spa are designed for comfort and include a flat-screen TV, mini-bar, tea and coffee facilities, and free Wi-Fi. Many rooms feature private balconies and hydromassage bathtubs, while family-selection options provide additional amenities and space for larger groups.

Dining & Culinary Experiences

Dining options at the resort include 8 à la carte restaurants offering global cuisines, such as Mexican, Japanese, and Italian. Guests can enjoy a range of bars, including a swim-up bar, and self-service dining right by the pool.

Leisure & Entertainment

Recreational facilities feature the grand pool complex and numerous sports activities, including volleyball and tennis. The on-site spa offers treatments and a hydrotherapy circuit, while entertainment options include themed events and live shows.

Location & Attractions

Grand Palladium Kantenah Resort & Spa is approximately 21.5 miles from Aeropuerto de Playa del Carmen. Local attractions include Yal-ku Lagoon and Cenote Taj Ma Ha, providing memorable excursions for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
3 persons
37 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Deluxe Garden View
Max:
2 persons
37 m² 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
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Family Selection Junior Suite Garden View
Max:
2 persons
37 m² 
Bed options:
2 King Size Beds
Garden view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Akumal 6.1 km
Airports
Aeropuerto de Playa del Carmen (PCM) 30.1 km
Cancun (CUN) 85.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Crta. Chetumal Km 259,5, Akumal, Mexico, 77710
Map view
Crta. Chetumal Km 259,5, Akumal, Mexico, 77710
Nearby
Kantenah Bay
440 m
Beach
Playa at Grand Palladium Kantenah Resort
90 m
Restaurants
Ribs & More
70 m
Carretera Chetumal-Puerto Juarez Km
Sumptuori
100 m
Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
beach proximity
friendly staff
room cleanliness
noise from main road
6.8/10
Nice
Rooms
6.3
Location
6.0
Service
7.3
Dining
6.7
Guest reviews
6.8/10
based on 7 reviews
7.3
7.3/10 based on 65 reviews
Thomas
United States, February  2024
7.6/10

My stay at the hotel was overall pleasant. The rooms were spacious and kept very clean, although there were a few minor oversights in the cleaning process that could be improved. The service was attentive, but there were some delays in getting things done efficiently. The location was beautiful with a bit of seaweed on the beach but well-maintained lobby areas. The dining options were diverse and fresh, although there were occasional delays in service. The facilities were adequate during my stay.

Rooms
8.0
The room I stayed in was spacious and well-kept, although there were occasional oversights in the cleaning process. It had two beds instead of one king bed, which was a bit inconvenient.
Service
7.0
The service at the hotel was good overall, but there were delays in getting some requests fulfilled. The staff was friendly and accommodating despite some inefficiencies.
Location
9.0
The location of the hotel was beautiful, with well-maintained open-air lobby areas and wildlife. However, there was some seaweed on the beach, which was being actively managed by the cleaning crews. The beachfront was clean and not too crowded.
Dining
7.0
The dining options at the hotel were varied and fresh. However, there were occasional delays in getting food in the a'la carte restaurants. The buffet had a wide selection but could get repetitive after a few days.
Facilities
7.0
The hotel had basic facilities that served their purpose during my stay. Some areas might require updates in the future.
Alan
United States, July  2023
6.8/10

My stay at the hotel had its highs and lows. The romance suite was perfect, but the rooms with 2 double beds were a bit dated and had a musty smell. The service was top-notch, with the staff taking great care of us, although some services seemed to be extra charges. The location in the Riviera Maya was lovely overall, but the smell of sewage was off-putting at times. The dining experience offered a wide variety of fresh food, but some options were disappointing. The facilities were adequate, but some areas could use an update.

Rooms
7.0
The rooms, particularly in the romance suite, were perfect. However, the rooms with 2 double beds were dated and had a musty smell.
Service
8.0
The staff was incredibly diligent and provided personal care, although some services appeared to be additional charges.
Location
6.0
The hotel's location in the Riviera Maya was surrounded by gorgeous wildlife, but the smell of sewage from the lagoon was a downside.
Dining
7.0
The dining options had a wide variety and fresh food, but some selections were disappointing.
Facilities
6.0
The facilities were decent overall, but some areas felt a bit dated and grotty.
Jeff
United States, May  2023
5.2/10

I had a mix of experiences at this hotel. Despite the attractive walk through well-kept grounds to the beach, the rooms were a letdown with a damp smell and an infestation of flies. The dated rooms surrounded by jungle made for a grotty stay. The noise from the main road, although not visible, was quite bothersome on the balcony.

Rooms
5.0
The rooms were very disappointing, smelled damp on arrival, and were infested by flies the next day. Dated and with zero views surrounded by jungle, they were not a pleasant retreat.
Service
7.0
The staff were generally helpful, especially with kids.
Location
5.0
The location seemed intriguing, surrounded by forests and wildlife, but the cleanliness issues leading to contamination made the stay unpleasant. Despite the clever design to hide the vastness, the lack of cleaning measures was a major drawback.
Dining
6.0
The dining experience had its ups and downs. While there was a variety of food, the quality was inconsistent with some options barely warm and repetitive. However, the restaurants offered a good choice most of the time.
Facilities
6.0
The facilities were basic but decent. There were no standout amenities, but everything was functional for a standard stay.
beach proximity
room cleanliness
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